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Resident Benefits Package

five-star

I don't know if I have enough words to explain how much of a "breath of fresh air" it is to deal with a team/company like TruStart and Yuriy. He walked me through every step of their on boarding process. I was switching from a previous management company and honestly they made the process as simple, stress free the best they could. the follow-up calls, emails, rent collections - all of it is amazing. I forget I own property until I see their alerts. If i could give more stars, I would. Thanks so much !!

Jason Johnson Rental Property Owner

The benefit package is included with all new leases and renewals.

You cannot opt-out of the package services. The cost of the benefit package is $11 per month. Every additional adult occupying the property is additional $6 per month.

Online document signing and no-contact move-ins

We can have fully no-contact process for move-ins, including application, move-in inspection and lease signing.

Landlord reference

We proved references for your future applications if you choose to move to a different property. That helps your approval process.

Home purchase assistance

When you’re ready we can help you with your own home purchase, mortgage pre-approval and help you through the whole process. And our free credit reporting may help you with the home buying power. 

Build your credit history with credit reporting ($10 value)

Tenants receive the benefit of positive credit reporting for all on-time rental payments. Increase your purchasing power with on-time rental payments. Potentially pay lower interest rates with improved credit standing. Positive rental payment history is beneficial for future rental applications.

Multiple payment option ($5 value)

Pay your rent online and you’ll never have to mail your check again! You can pay online with a credit/debit card or with a bank account. Set up autopay and never worry about missing a payment!

One-time waved Late fee ($55 value).

Good for use once Annually (10 days max forgiveness, Once Annually).

One-time returned payment forgiveness ($50 value)

We will grant a one-time waiver of a returned payment fee (Once annually).

Online resident portal ($5 value)

With 24/7 access to your tenant portal to submit maintenance requests, pay online using all included payment options, as well as access to electronic documents.

Property Inspections ($90 value)

We inspect your home during your lease to make sure that there is no repair need and no safety issues.

Maintenance requests right from your phone app

You can submit a maintenance request right from your phone app and attach any photos/video and your comments to it.

24/7 maintenance hotline ($10 value)

24/7 Maintenance Hotline with Live Phone Support. Residents can reach a live person after hours for emergency maintenance concerns. Call handlers will troubleshoot with you and when necessary, dispatch vendors.