I don't know if I have enough words to explain how much of a "breath of fresh air" it is to deal with a team/company like TruStart and Yuriy. He walked me through every step of their on boarding process. I was switching from a previous management company and honestly they made the process as simple, stress free the best they could. the follow-up calls, emails, rent collections - all of it is amazing. I forget I own property until I see their alerts. If i could give more stars, I would. Thanks so much !!
You cannot opt-out of the package services. The cost of the benefit package is $11 per month. Every additional adult occupying the property is additional $6 per month.
We can have fully no-contact process for move-ins, including application, move-in inspection and lease signing.
We proved references for your future applications if you choose to move to a different property. That helps your approval process.
When you’re ready we can help you with your own home purchase, mortgage pre-approval and help you through the whole process. And our free credit reporting may help you with the home buying power.
Tenants receive the benefit of positive credit reporting for all on-time rental payments. Increase your purchasing power with on-time rental payments. Potentially pay lower interest rates with improved credit standing. Positive rental payment history is beneficial for future rental applications.
Pay your rent online and you’ll never have to mail your check again! You can pay online with a credit/debit card or with a bank account. Set up autopay and never worry about missing a payment!
Good for use once Annually (10 days max forgiveness, Once Annually).
We will grant a one-time waiver of a returned payment fee (Once annually).
With 24/7 access to your tenant portal to submit maintenance requests, pay online using all included payment options, as well as access to electronic documents.
We inspect your home during your lease to make sure that there is no repair need and no safety issues.
You can submit a maintenance request right from your phone app and attach any photos/video and your comments to it.
24/7 Maintenance Hotline with Live Phone Support. Residents can reach a live person after hours for emergency maintenance concerns. Call handlers will troubleshoot with you and when necessary, dispatch vendors.