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Resident Benefits Package

five-star

I am a real estate investor in Philadelphia and could not be more happy with Yuriy and the rest of the team. Yuriy himself has over 10 years experience as an investor himself and his knowledge of the geographic region has been critical to our decision making. We are currently using Yuriy as our realtor and as our property manager. He is responsive, knowledgeable, and easy to work with. He has saved us from multiple potential bad situations in looking for investments. Because of his attention to detail, our closings have been very smooth. We also have to do most of our investing out of state and the Trustart team makes it easy. I would highly recommend Yuriy and the Trustart team as a realtor or property manager for anyone in Philadelphia - we are lucky we found them when we did!

Kealan Hobelmann Rental Property Owner

The benefit package is included with all new leases and renewals.

You cannot opt-out of the package services. The cost of the benefit package is $11 per month. Every additional adult occupying the property is additional $6 per month.

Online document signing and no-contact move-ins

We can have fully no-contact process for move-ins, including application, move-in inspection and lease signing.

Landlord reference

We proved references for your future applications if you choose to move to a different property. That helps your approval process.

Home purchase assistance

When you’re ready we can help you with your own home purchase, mortgage pre-approval and help you through the whole process. And our free credit reporting may help you with the home buying power. 

Build your credit history with credit reporting ($10 value)

Tenants receive the benefit of positive credit reporting for all on-time rental payments. Increase your purchasing power with on-time rental payments. Potentially pay lower interest rates with improved credit standing. Positive rental payment history is beneficial for future rental applications.

Multiple payment option ($5 value)

Pay your rent online and you’ll never have to mail your check again! You can pay online with a credit/debit card or with a bank account. Set up autopay and never worry about missing a payment!

One-time waved Late fee ($55 value).

Good for use once Annually (10 days max forgiveness, Once Annually).

One-time returned payment forgiveness ($50 value)

We will grant a one-time waiver of a returned payment fee (Once annually).

Online resident portal ($5 value)

With 24/7 access to your tenant portal to submit maintenance requests, pay online using all included payment options, as well as access to electronic documents.

Property Inspections ($90 value)

We inspect your home during your lease to make sure that there is no repair need and no safety issues.

Maintenance requests right from your phone app

You can submit a maintenance request right from your phone app and attach any photos/video and your comments to it.

24/7 maintenance hotline ($10 value)

24/7 Maintenance Hotline with Live Phone Support. Residents can reach a live person after hours for emergency maintenance concerns. Call handlers will troubleshoot with you and when necessary, dispatch vendors.