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Resident Benefits Package


TrustArt recently took over management of a building where I've been living since early this year. I worried about what the change in management would mean for me as an existing tenant here, but I've had a really positive experience so far. Ethan is an exceptionally kind and helpful property manager — he has consistently provided prompt, straightforward, and personalized help for any issues that have come up, and clearly cares about making sure that tenants have a positive experience living here. I really appreciate his clear communication and all of the updates and repairs he's handled for my apartment!

Cullan Bonilla Tenant

The benefit package is included with all new leases and renewals.

You cannot opt out of the package services. The cost of the benefit package is $15 per month. Every additional adult occupying the property is additional $6 per month.

Online document signing and no-contact move-ins

We have a fully no-contact process for move-ins, including application, move-in inspection and lease signing.

Landlord reference

We provide references for your future applications if you choose to move to a different property. That helps your approval process.

Home purchase assistance

When you’re ready we can help you with your own home purchase, mortgage pre-approval and help you through the whole process. And our free credit reporting may help you with the home buying power. 

Build your credit history with credit reporting ($10 value)

Tenants receive the benefit of positive credit reporting for all on-time rental payments. Increase your purchasing power with on-time rental payments. Potentially pay lower interest rates with improved credit standing. A positive rental payment history is beneficial for future rental applications.

Multiple payment options ($5 value)

Pay your rent online and you’ll never have to mail your check again! You can pay online with a credit/debit card or with a bank account. Set up autopay and never worry about missing a payment!

One-time waived Late fee ($55 value).

Good for use once Annually (10 days max forgiveness, Once Annually).

One-time returned payment forgiveness ($50 value)

We will grant a one-time waiver of a returned payment fee (Once annually).

Online resident portal ($5 value)

With 24/7 access to your tenant portal to submit maintenance requests, pay online using all included payment options, as well as access to electronic documents.

Property Inspections ($90 value)

We inspect your home during your lease to make sure that there is no repair needed and no safety issues.

Maintenance requests right from your phone app

You can submit a maintenance request right from your phone app and attach any photos/videos and your comments to it.

24/7 maintenance hotline ($10 value)

24/7 Maintenance Hotline with Live Phone Support. Residents can reach a live person after hours for emergency maintenance concerns. Call handlers will troubleshoot with you and when necessary, dispatch vendors.